Hotel La Neige Higashi-kan, Kitaazumi, Nagano, Japon

Please inform Hotel La Neige Higashi-kan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
To use the hotel's free shuttle, call upon arrival at JR Hakuba Station or Happo Bus Terminal.

Guests can contact the hotel in advance to arrange a shuttle bus or a taxi from Narita Airport at an additional charge.